Waiting Rooms, Use Thereof

I’ve spent a lot of time in waiting rooms – especially since my wife had her stroke.  And while waiting rooms, particularly doctors’ waiting rooms, are not the most fun atmosphere, I find waiting rooms very useful because I’m always prepared.

How do you prepare for a waiting room?

I prepare […]

Email & Micro-transitions: The Stress and Time Saving Secret

When I meet an overwhelmed entrepreneur, the first thing I look for is e-mail backlog. E-mail is most people’s first resort for communication, and – like paper mail – most people have crappy systems for handling it. It grows and grows until they can’t find e-mails, struggle to keep track […]

Personal Lean Day 5 – The Ultimate Secret to Being a Successful Entrepreneur and Better Person Starting Right This Very Second

Photo Credit: jmv via Flickr

Are you ready? Because this is pretty intense stuff. This week, I’ve talked about how self-care, communication, understanding denial, and asking questions can help you cut waste and live better. But this is The Honest to Goodness Ultimate Secret for Being More Awesome Starting Right […]

Personal Lean Day 4 – Why Asking Stupid Questions Makes You Look Smart

Photo Credit: Eleaf via Flickr

Ever heard someone use a word that you didn’t understand, and thought Wait… what does ‘reductive’ mean? I’ve heard that somewhere before… it kind of sounds like ‘redundant’… but different. I…um… oh crap. I’m lost. What do I do??? 

Did you stop them and ask what they […]

Personal Lean Day 3 – Four Brutal Truths for Dealing with the Elephant in the Room

Photo Credit: John Mallon Iphoneography via Flickr

Everyone is going to spend some time hanging out with denial. Yes, that means you. I promise. Something completely unexpected and messy and scary will suckerpunch you, and it will threaten your self-image. You’ll watch in shock as that elephant squeezes through your […]

Personal Lean Day 2: Four Deadly E-Mail Sins That Waste Time and Make You Look Dumb

Photo Credit: kajarno via Flickr

1. Never, ever use email to avoid 
having a difficult conversation with someone. 
A lot of people do this, and they usually give the same excuse: “I feel that I express myself better in writing.”  It’s a self-centered justification that doesn’t actually improve communication. What they’re really saying […]

Personal Lean Day 1: Easy Breakfasts for Entrepreneurs Who Suck at Mornings

Photo Credit: r.nial.bradshaw via Flickr
Why is a business consultant blogging about breakfast?
Find out by reading the first part of this series
Personal Lean: Why Entrepreneurs Who Skip Breakfast as Hypocrites

So I forget to eat. 
A lot.

Which is an idiot thing to do, because low blood sugar makes me craaaaaaanky like a […]

Personal Lean: The Proper Care and Feeding of Entrepreneurs (or, Why Entrepreneurs Who Skip Breakfast Are Hypocrites)

But Mer, why are business consultants blogging about breakfast? you ask.  Because most entrepreneurs I know suck at taking care of themselves. They take care of their employees, their clients, their children, their parakeets and ficus plants — but they forget to consume a few calories every 4 hours […]