Waiting Rooms, Use Thereof

I’ve spent a lot of time in waiting rooms – especially since my wife had her stroke.  And while waiting rooms, particularly doctors’ waiting rooms, are not the most fun atmosphere, I find waiting rooms very useful because I’m always prepared.

How do you prepare for a waiting room?

I prepare […]

The Misuse of Audits

Two things happened that involved me within the last 24 hours that concern audits:  I completed an audit of an organization and I read a column in the SpokesmanReview about audits in Medicare.

I’ve been doing audits, and their cousin, inspections, for more than 30 years.  I remember what it […]

Where We Get Ideas – And Make Them Our Own

The artist Picasso once said – “Good artists imitate, great artists steal.”  It’s a statement I’ve repeated many times to clients and others because it illustrates an important concept of where we get ideas.  After all, “There’s nothing new since the Greeks” is a very old proverb.

Of course, there […]

Promises – There’s Always a BUT

It’s the political silly season – otherwise known as the US Presidential Campaign – and so we are getting a daily stream of radio, TV, print and internet pitches of why we should vote for (__________) – fill in the blank.  Now, I’m not going to discuss any one […]

Strategic Thinking- Everyone needs it!

The Yom Kippur War in 1973 was, in many ways, a continuation of the 1967 Six-Day War, as WWII was a continuation of WWI.  And, as with many wars, there are many lessons to be learned – assumptions lead to surprises, modern weaponry changes the landscape, and strategic […]

Warning Signs

We last spoke of the need to ask questions instead of always making assumptions – it leads to less error and lower risk.  But how do you identify when someone is making an assumption?  Here’s a few markers to help you tell when assumptions are being made: Genius […]

5 Ways to Spot Shady LinkedIn Profiles & Bogus Endorsements

Every time I log in to LinkedIn, I’m assaulted with bogus endorsement notifications. 

You know the ones:

“Joe Shmoe has endorsed you for Business Planning!”
or “Jane Doe has endorsed you for financial management!”

Every time it happens, I roll my eyes and think “What the what? I’ve never worked with Joe on […]